
If you are using a wireless connection, make sure that you are connected to the right access point.Make sure your modem and/or router are both on and are not indicating errors.You should also check the following: You should begin by checking the following: (Windows XP): How to troubleshoot home networking in Windows XP.(Windows Vista): How to troubleshoot network connectivity problems in Internet Explorer.(Windows 7): Why can’t I get connected?.(Windows 8): Why can’t I get connected?.(Windows 10): Why can't I get online? and Fix network connection issues in Windows 10.You may also be able to connect a device under a different operating system, however IT Services can only support recommended systems. We no longer support the use of Windows XP or Windows Vista on the network, due to these operating systems now being out of support by Microsoft. There are also knowledge base articles covering connecting with specific operating systems:

You can also check the international status of eduroam services. For more information and support about connecting please visit the Knowledge Base article on connecting to eduroam. Your device should now be configured to access the eduroam network.


To access the wireless network you will require:

Logging in successfully will enable secure and encrypted access to the eduroam wireless network. All staff and students registered at the University will automatically be granted access to the campus WiFi network using their University email address and password.
